ARUNA D

FRAUD / MISREPRESENTATION

<br> Hotelia travels contacted me claiming to be PROKARD. They offered to renew my membership as it was going to expire. They had all my personal details, including PROKARD membership number, full names, ID no and details as to when the PROKARD expires. <br> <br> I renewed the membership thinking it was PROKARD but received no communication from PROKARD. The amount that went off my credit card was from HOTELIA. Prokard denies it was them. I eventually made contact with HOTELIA. they sent me an electronic card with various hotels that they offer discounts. However the telephone number is continuously engaged and I cannot get a hold of them to book any hotels. They do not respond to any emails. They are a FRAUDULENT COMPANY. I am going to take legal action.<br>