naadira S

Active since Oct 2015

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Reviews

2 reviews

48 months ago

Naydine Emanuel must be fired and the MTN Direct department shut down

I am disappointed and disgusted in the service I am receiving as a loyal paying MTN client. I upgraded my contract and cancelled the upgrade within the cool off period. I am struggling for 4 months for the upgrade to be reversed so that I can take out a different contract. Apparently within MTN Direct onlt the person who assisted me with the upgrade can cancel thw upgrade. I have been struggling to get Naydine Emanuel from MTN DIRECT to do the cancellation. Further more the insanity of this department ia such that I cannot escalate the issue to her manager...only she can!! I resorted to going in MTN store directly to get this escalated. Her Manager Kim Bason is only available via email and also has not replied to any email. I need my matter resolved as I am paying for the contract with no benefit to justify the cost.

0 replies

Realtime Marketing

128 months ago

REALTIME MARKETING RUN A SCAM WITH THIEVES!!!!

REALTIME MARKETING run a scam!!! BEWARE!!! XAVIER KEMSLEY AND ROXANNE ANGEL are thieves working for a unethical company. The consultant sells a form of membership for THE HOLIDAY CLUB however the fees they deduct upfront is \stolen"from your credit card at the point of signing the contract. At the facility I realised they deducted a full R4300.00 from my credit card however we agreed to an amount of R129.00. I immediately cancelled the contract and was told the amount would be refunded within 3 DAYS. I am now sitting on +45 DAYS with no response unless I call to get feedback. It now seems that REALTIME MARKETING are nowhere to be seen or heard from and I have still not received my refund. They are crooks and I will find a way to track them down and get my money TO ALL OUT THERE REEALTIME MARKETING IS A SCAM RUN BY THIEVES!!!!!!"""

0 replies

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

1 (50%)

1 Star

1 (50%)