SJ
Shahieda J
Active since Nov 2015
2
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Reviews
2 reviews126 months ago
Feedback on previous complaint
I must really thank Izak Visser of Iron Security who has been a real star!<br> He managed to solve all my problems I had with Iron Curtain in the past, what an extremely helpful and knowledgeable person, who is always smiling and very pleasant to deal with, Iron Curtain Security made the right choice to solve all their networking problems with Izak on board, well done... this is what customer service is all about.<br> Keep up the good work!<br> Iron Curtain Security really tried their best to sort out my problem I am pleased,<br> Thank you.
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127 months ago
MISLEADING ADVERTISING
I was sold a package deal from Justin Lochner of Iron curtain security to install 4 outside camera's and to link this to my original camera's in my two factories and part of the deal was that the camera's will all be networked in order for all 4 management staff to monitor the camera's via our cell phones.<br> The Technician came out to link our cell phones which only picked up the live network that day, the very same afternoon our phones could not connect even though we had wi fi coverage.<br> I have phoned and sent various email's advising them of our problem, I was promised by Justin ,Yoko and Lucien that they will address the problem... it has been almost 2 months still not sorted.<br> Justin was very quick to sign up a deal, a 60% deposit was paid upfront before they commenced with work,<br> the day the job was done we paid the balance.<br> I WAS TOLD BY JUSTIN THERE IS A 1 YEAR WARRANTY ON THE JOB , IT TOOK ONE DAY FOR SOMETHING NOT TO WORK...IRON CURTAIN SECURITY IS NOWHERE TO BE FOUND... SHOCKING CUSTOMER SERVICE!!!<br>
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
1 (50%)
1 Star
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