CB
Cornelius B
Active since Nov 2015
32
Reviews
0
Industries
Reviews
32 reviews40 months ago
No service
We’ve tried to lodged a claim from Discovery Insure under ‘personal liability’ and was informed that they are closed till the 3rd January 2023. This is an emergency, as one of our visitors slipped and fell yesterday and fractured her hip and need an urgent operation. Why do you have insurance if there is no service available during an emergency? This is not the first time that we have problems with a claim with Discovery.
132 replies
47 months ago
Bad service
I send my ozone generator with a friend to Canada for repair. Longevity Resources send it back via UPS who cleared it as normal even after I provided them with a copy of an invoice in 2003 when I bought it, as well as with a copy of the invoice for repair and a warranty copy, all from Longevity Resources. This all were not good enough for them and they cleared the parcel as normal, which mean that I had to unnecessary pay VAT on it. There is no logic in their actions and I will never make use of their services in feature and will definitely not recommend them.
134 replies
50 months ago
Bad service
Our account with Supersonic is for unlimited WIFI, but on average we have no WIFI multiple times every day. In spite of phoning them, it is only promises but no results. Many times, it meant so much time on the phone, that we also just gave up. At times I had to reboot it up to 10 times and many times without success. I have enough and will start looking for an alternative service provider.
106 replies
52 months ago
Poor service
I went to Oudtshoorn Renualt and spoke with Rikus and informed him that the warning light came on. I also informed him that a few weeks ago the same thing happened and that it was an air leak. The mechanic who worked on the car said that it can happen again. I wanted to show him where the problem was previously, but he insisted that he needed to do a diagnostic test. He came back and said that the test found inlet air circuit fault. He said that the car engine was too hot at the moment and asked me to come back in an hour. Apparently, he inspected the air circuit and found that the boost pipe between turbo and intercooler has been modified and that the inlet air pipe was not fitted correctly. He said the pipes would need to be replaced. He also said that they do not have a pipe and that I must drive back to Pretoria and take it to Renualt. I informed him again that the previous time the clamp came loose and asked him to go through the clamps to make sure that it is not the same problem again, because I needed to drive back to Pretoria and if the clamp was getting loose, it would get worse. He was not helpful or willing to carry out my request. Unfortunately, this was not the 1st time that I experienced poor service from a Renualt dealer. Previously, the Renault dealer in Pretoria informed me that it is necessary to replace my turbo (cost of more than R45 000.00). Luckily, I took it to a private mechanic and he found that it was a crack in one of the parts, which caused an air leak and it cost me +/-R6000.00 to repair.
0 replies
61 months ago
Poor service
I am currently using Supersonic for the past 8 months and just signed up for Rain. I've compared it tonight. Rain: Download - 13.5; Upload - 12.5 & Supersonic: Download - 60.8; Upload 31.3. Both is 4 G at my home/office. Big difference. If this cannot be improve, when I will have no choice to cancel. I've signed in, but is unable to send a message.
53 replies
67 months ago
Poor service
On the 11th October 2020 we did a 25G TOPUP for data. Since then after several e-mails and phone calls we still did not receive our data. In the meantime we did buy another 10G just to do our business. This morning for the past 2 hours we tried to fix it without any success so far. Last month we also lost 25 G which we paid for and tried to correct the situation several times - eventually I gave up. Both myself and my wife work from home and have zoom meetings this morning!!!
53 replies
71 months ago
Poor after sale service
I bought my Levono Think Pad on the 4th November 2019 for business purposes from The Notebook Company in Hatfield. The beginning of this year I experienced problems with it. Out of the blue without warning the screen will turn ‘blue’ and I am forced to switch it off. Some times it will switch off with a message that an error was detected. I handed it in at The Notebook Company and received it back +/-8 days later. Not long after I received it back, I experienced the same problem. I experienced this problem regularly. I was unable to take it in as I cannot afford to be without my laptop again for more than a week. It happens any time without warning and sometimes on a daily basis. It also happened several times while on a business zoom meeting. The problem becomes so bad that I had no choice to take it in on the 1st June 2020. I received my laptop back 8 days later. Two days later I experience the same problem again and this happened twice yesterday and today. I cannot afford to be without my laptop and want a new one as they proofed by now that they are unable to fixed the problem.
0 replies
72 months ago
Bad service
I received a sms from Debt in Telkom today with reference no. TFLTN7959.I presumed it is in connection with a Telkom account, Pre-sure Insurance Brokers. I’ve requested them several times to credit this account for fees charged for a line not working. This line was for many years with Neotel and in May 2019 Telkom was requested to transfer the line from Neotel to Telkom on my wife’s name. I’ve visited Telkom office in Menlyn several times to inform them that the line is not working. On the 22nd November 2019 I visited them again in connection with the above. This line was only workable for the 1st time early December 2019. On the 30th December 2019 I visited them again and request them to credit the account and to transfer it to my wife’s name. End of March 2020, I received a call from Telkom and they discussed this account with me. I explained the situation to the gentleman on the phone. He said not to worry and he will follow it up with them. Now out of the blue, I received this sms. Last year we had 2 Telkom lines and Telkom wireless and out of frustration we cancelled one of the Telkom lines (a line which also did not work for months) as well as Telkom wireless. The line in question is working now and was eventually transferred to my wife’s name. I phoned Debt-in and requested more information, which I did not receive.
0 replies
72 months ago
Bad service
I received a sms from Debt in Telkom today with reference no. TFLTN7959.I presumed it is in connection with a Telkom account, Pre-sure Insurance Brokers. I’ve requested them several times to credit this account for fees charged for a line not working. This line was for many years with Neotel and in May 2019 Telkom was requested to transfer the line from Neotel to Telkom on my wife’s name. I’ve visited Telkom office in Menlyn several times to inform them that the line is not working. On the 22nd November 2019 I visited them again in connection with the above. This line was only workable for the 1st time early December 2019. On the 30th December 2019 I visited them again and request them to credit the account and to transfer it to my wife’s name. End of March 2020, I received a call from Telkom and they discussed this account with me. I explained the situation to the gentleman on the phone. He said not to worry and he will follow it up with them. Now out of the blue, I received this sms. Last year we had 2 Telkom lines and Telkom wireless and out of frustration we cancelled one of the Telkom lines (a line which also did not work for months) as well as Telkom wireless. The line in question is working now and was eventually transferred to my wife’s name.
0 replies
76 months ago
Refuse payment
My wife fell on the 19th December 2019 and dislocated her shoulder. She was seen at Wilgers Trauma Unit. To date Fedhealth refused to pay the account from the radiology department, as well as the trauma unit, in spite of the fact that it is a Prescribed Minimum Benefit (PMB) condition and the ICD 10 Code S43.0 is on the invoices. Query number from communication with Fedhealth: 021219QS9XLX.
224 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (15.625%)
1 Star
27 (84.375%)