Mdu M

Unfair Treatment

This company ripped us-off as a client who insured business under the guise that all was protected. For about two years we have been paying thousands in premiums without fail. Our company vehicle recently got in an accident and after going through a tedious and lengthy process in claiming, they sent their inspector to assess it. I was unfortunately told after his assessment that the car was a write off and that I should fill in and supply certain documents as per their checklist. This I did without fail and speedily as the company relies on the car to especially transport clients daily. A day or two later a certain Rasheilagh lady who identified herself as from Pogir group to me informed me of a sudden decline of my claim because the insurance only covered clients vehicles and not the companies. I told her in choosing the insurance I was made to believe everything was covered concerning the business and should at least been informed by them so we could make provision for this. As a person who's in the process of insuring my new store I'm taking business somewhere else and will make noise to my fellow franchisees about them.