MZ
mohamed Z
Active since Nov 2015
2
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Reviews
2 reviews2 weeks ago
Poor service and no help
So disappointed with samsung customer service and samsung service. Purchased a TV in March 2026. And the sound quality is ****. After watching half an hour of a movie the sound becomes distorted. Your technician say everything is fine after sending video evidence to prove that its not working correctly to be told it is and must buy a sound bar to correct sound. Ive got 3 samasung tvs in my home and the two does not do what this one does no matter how long I watch the tv for sound quality is perfect on the other 2. Im so frustrated going back and forth with zaservice@samsung.com trying to resolve my issue for almost a month now. And tv was purchased via samasung shop.
3 replies
128 months ago
NO FEEDBACK AFTER CONTACTING THEM MANY TIMES
I've been having issues with my alarm system, no sign given by chubb to say im protected by chubb and when alarm goes off getting a response way after 5 mins. ever since I installed the alarm system NOT once have I seen a chubb vehicle patrolling the area. I have also spoken to 1 supervisor and 2 managers, which they have promised me the issue would be sorted out within a day or two. it has been almost a month and my problem still persist! my alarm system still under guarantee, this is very poor customer service!!
1 reply
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