Active since Nov 2015
I contacted Swemco Pools due to my pool pump not operating optimally. They advised after inspection that the pump had worn parts and that it would be better to replace rather than fix it.<br> I opted for the replacement which I paid for including a few additional services done. <br> <br> As my original pump was still operating (although the suction was not 100%) I requested that I want this returned as I want to use it for another purpose - just to find out that they disassembled it for parts. I queried this and they confirmed that they'll assemble it again and return it to me.<br> <br> 1 week later and I received the pump back but in two pieces with the feedback that I must pay to have it put back together! I'm not sure that all the parts are there nor that it'll work if I do have it put together.