IS
Ishani S
Active since Dec 2015
2
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Reviews
2 reviews78 months ago
Lexus Service Department
Tried booking my car for a service with Centurion Lexus (where I purchased), could not get hold of anybody in the services department, left a message and nobody bothers to call back. Then managed to make an appointment at Midrand Lexus. Realised I needed to reschedule, called back and again left a message to call me back and nobody bothers to call back. I eventually call them back today and get told no availability. Had someone bothered to call me back yesterday - this would not be an issue. This is my first service with Lexus and so far I am not impressed!
0 replies
126 months ago
Beach Hotel, Durban South - Worst hotel experience
We booked into the Beach hotel for what was supposed to be friday and saturday night. The attendant only booked us in for 1 night instead of 2 (We should have checked our reservation details - my fault). We got in late on Friday and on Saturday morning discovered that the toilet was leaking and had flooded the bathroom and there was no hot water. As we could not use the bathroom, we requested another room and was told that was not possible and it didnt matter because we needed to check out anyway. We had to go to a relatives home in order to use the bathroom before attending a function! The lady at reception was rude and not helpful at all. I then contacted the manager (who was not there at the time) but did call me back and requested that we be refunded at least part of our money as we could not use the facilities. She promised to get back to me on Monday, 30 Nov. A week later and still no response. <br> <br> Pathetic service!
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