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Zenobia A
Active since Dec 2015
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2 reviews12 months ago
Great Service received from Affordable Removals - Grant Jacobs
We had such a great experience with our move. Thank you Grant Jacobs and team for making the transition a smooth one. From the day we contacted Affordable Removals for a quotation to the day we received our furniture, we experienced nothing but professionalism, open communication lines, timeuousness, efficiency and to top it all, affordability. We really made a good choice and would choose them again. Wishing Grant and team the best, may your business continues to grow.
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126 months ago
WHAT A WASTE OF TIME, MONEY AND EFFORT
Contacted the dealership as I was interested in the Ford Fiesta 1.4 Ambiente. I was very satisfied with the sales person (Mr Louis Janse Van Rensburg), he was of great assistance. But the person responsible for the finance (Ms Chantel Thoma) buggered everything up. On Monday (07 December 2015) I received an email to inform me that finance has been approved. In the email she gave me a breakdown of the figures that will be in the contract/final quote (term, installment, interest).I was then informed that I can collect the car the following day (08 December 2015),with all the relevant documentation, including proof of insurance policy. I took time out of my busy day to go collect 'my newly purchased car', only to read the contract and notice that the figures has increased dramatically.The final quotation that was sent to me the previous day and what was written on the contract that I was suppose to sign, differed dramatically. In my opinion,it looks like a strategy that was used, and it was expected that I would make a decision under pressure, luckily for me I did not. To top it off, insurance was deducted, and I am struggling to get a refund. What a waste of time,money &
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