Active since Dec 2015
Warrick Metlerkamp gave efficient and swift service and I was very surprised on the final cost estimate
we arrived end of December 2020 for a 5-day stay. 1. the accommodation is very spacious and well laid out and in good conditions. 2. there is sufficient activities for the young and not so young such as archery, river boating, mountain biking, pool. 3. customer service is good and friendly 4. communication is good, via whatsapp 5. pre-booking of firewood, activities, etc. 6. resort well maintained overall, areas of improvement noted: 1. larger or additional pool to cater for more, existing pool is to small, 2. existing pool to be fibre lined, the rough plaster is hard on the feet, 3. units to be fitted either with additional ceiling fans or aircons, 4. after hours maintenance availability. Regards Shiraaz Swartland
I ordered deep cycle solar batteries from this (Vizocular) company on 13 January 2020 with a committed delivery date of 2 weeks. after 3 weeks i followed up with emails and phone calls about the delays in my delivery and the reasons given was that incorrect batteries were received and had been returned. this was 3 weeks ago. i then proceeded to have my payment refunded 2 weeks ago and still have not received my refund by today (9Mar2020) I will be reporting this to the Police during the week as Fraud.
I bought 7.5m by 2.5m high wrapped cupboard drawers and doors from Superior cabinet doors over the past few years, the last being in June 2014. Most of these drawers and doors wrapping showed signs of loosening around the edges. <br> <br> I contacted my installer who removed the affected doors and drawers and delivered to Superior Cabinet doors for inspection and recommendations for repairs. Superior Cabinet doors quoted in excess of R3500 to repair these which I objected to since their invoices stated no limitations on their warranty period.<br> <br> After discussion with management, Superior cabinet doors (Althea) informed my installer that they will repair the affected drawers and doors at no cost to me in line with their customer service charter.<br> <br> Once the re-wrapping were completed my installer installed the doors and drawers.<br> <br> I wish to thank Althea from Superior Cabinet doors for understanding my situation and going the extra mile to resolve a situation efficiently which could have progressed to a negatively situation very quickly.<br> <br> Regards<br> Shiraaz Swartland<br>
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