VV
Vichi van der Westhuizen
Active since Dec 2015
2
Reviews
0
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Reviews
2 reviews38 months ago
Eazi sale of property
It was an absolute pleasure to have worked with Lee-Anne, Sarah and Mariska of Eazi Real Estate. My house sold within 5 days and I was always kept well informed throughout the process. We need more Estate agents like this, who are willing go the extra mile like Lee-Anne did to ensure that deal went of smoothly and without fuss. An estate agent who is more concerned with you as a client rather than the commission is something to admire in this day and age.
53 replies
126 months ago
Poor Management
I received and accepted a quotation for the undertaking of laminate floors in 3 bedrooms of my house, I duly paid the up front amount and the company came to install. On removing the carpet in the main bedroom, no mention was made of the floor base being not level and the installers duly completed the installation. After a month a crack in the laminate was observed and this was reported to IQP. The same installation team came and removed the aluminium support at the place in question and then informed me that their boss had told them to pull out because the floor was not level. I confronted the person in question and he insisted that the floor was not level and they would not continue and the team would leave this site as is. I was incensed that I was not part of the discussion and was never consulted prior to any decision being made. The team however used common sense and undertook the repair in the spirit of goodwill. This supposed Director now has written to me to state that the company will not be responsible for the warranty even though the same material and installer was used. This is to my mind is breach of contract as the onus was on them to inform me that floor was uneven.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
1 (50%)
1 Star
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