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Gadibolae S
Active since Jan 2016
2
Reviews
0
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Reviews
2 reviews
Brian Motorland
7 months ago
The personel there are welcoming and their service is excellent and professional, and they worked on time with registration of the car,for ownership purposes
The personel there are welcoming and their service is excellent and professional, and they worked on time with registration of the car,for ownership purposes. All diligently ✔️
1 reply
DirectAxis
127 months ago
No urgency in giving clients feedback or call back
Received a mail stating that as an existing client I pre-qualified for a 50K loan and apply online or via call, which I did but encountered technical problems and phoned the call centre on the 24December 2015 . Since then I had been calling almost everyday if not everyday to request assistance with my application and always told the consultants in outboud will call me once thye team leader and the IT departmebt have fixed whatever problem there was. Till today on the 09 January 2016 I haven't received any feedback or even a courtesy call to inform me that my cation is still being attended to. I have used almost 500 that I don't have in airtime to call the 086 number as I mostly called during the day and would hold for approximately 25-30 minutes waiting for the next available agent. I have lost the little money that I had to call and request assistance that I haven't received. This is totally UNACCEPTABLE as a consumer not to get feedback and they don't take good care of their clients to call everyday for more than a week assistance and hold for that long and not receive feedback till now!!!?!!! Why send us mails saying we pre-qualify and not come through on their offer! NO NO
1 reply
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
1 (50%)
1 Star
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