Cara S

Unacceptable service

Good day,<br> I bought on Groupon two vouchers (27/08/2015) for two canvases from Print Express online. I place my orders with Print express online (14/09/2015) and paid R149 delivery fee per order. With the placement of the order they stated the orders can take up to 31 working days. Later I followed up on my orders where they replied they are behind on orders and will take 51 working days before I will receive my orders (21/11/2015) but they will get to my orders by the following week. Once again I had to follow up on my orders (23/12/2015) because I haven't received any feedback or my orders, with no reply. (11/01/2015) send a mail again asking when I could expect my orders, Print express response was simply \You should ask Groupon for a refund."<br> The service is poor and unacceptable! """