YM
Yvonne M
Active since Jan 2016
2
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2 reviews124 months ago
Unethical Business
Problem reported on 22nd Jan STILL NOT RESOLVED !! Purchased and ordered a large sum of goods from Gerardine Farah ! <br> Paid for 29th July only received 11th Dec. On the day I recieved my order I contacted her regarding the 3 pairs of jeans that I ordered were exactly the same but the one size had been marked incorrectly as they were huge on me. In writing- she agreed to exchange them for me in the new year on return from our holiday. Which I confirmed with her in writing ( we would be away 15th Dec to 9th Jan) , and she too was closing over the festive season. But since our return and my attempt to exchange the large jeans, Gerardine Farah is now refusing to do this!!! Despite the copies of commitment and communication done on the 11th December. \ she is now saying that she will only do exchanges through a 10 day period ? Not to forget - I had to wait from 22nd July to 11th December before I recieved all my stocks that I had paid for !! <br> Gerardine Farah's response is then \" take your jeans to the tailer to be made smaller ?? ) After I paid R750.00 per pair !! <br> This issue will get resolved irrespective as this is no way to conduct business !!! I am from the corporate business world ! "
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125 months ago
Unethical Business
On the 29th July 2015 I ordered and paid a large sum of money for tackies, dress and 3x pairs of lace jeans all in the same size I wear. It took up until the 11th Dec before I recieved my stocks. Due to excuses made that Gerardine was having a problem with her supplier. On receipt of my order, I tried on my goods to discover that one pair of the jeans were huge on me, but marked the same size as the other 2 which were identical . I made contact with Geradine requesting an exchange be done for a smaller size, explaining the problem. Gerardine said she would gladly exchange it but wanted to send the courier to collect it the next day. Which I inboxed her again on Facebook to say I wouldn't be here as we were going on our Xmas vocation with our children and would only be back on the 9th Jan 2016. Her reply back was - that's fine we will only be able to do it next year then. Which was agreed by both parties. Since my return I inboxed Gerardine to complete the exchange. With no reply. Continued to try and make contact until finally last night. To now be told she will not exchange the 1 pair of large jeans. Not to forget I waited \6 MONTHS "for this order that I had already paid for !!"""
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