Active since Jan 2016
I made a Lay Bye at the Belhar store in December 2019. Due to lockdown I never went to take out my Lay Bye during Narch 2020. I then went to the store during this week to cancel Lay Bye , I was then told the Lay Bye has been taken out , but I had both slips with me. It turns out they gave my Lay bye to my exboyfriend who didnt have any proof of this lay bye but he gsve my details and based on that he got my lay bye. The store manager now is telling me they only help people with slips, but how is that possible when I gad both slips the whole time. Im disdapointed with this kind of service because Im being given the run around. I went to SAPS they said the store should open a case againts the person who collected my lay bye, but the store manager is rather telling me I should contact their head office. Isnt it their responsibility to ask for proof of lay bye and identification upon collection. How do iI get my money back from this store?
3 of us went to eat at spur the same meal. When we got to our B&B we all had stomach aches and had to run to toilet all night through. We went to the branch manager and he said its not his food so we told him its the onion rings that was sloppy and oily and dark in colour instead of the onion rings being crisp. The manager replied that we not used to eating from spur but he can garuntee us its not his food. He then offered us a glass of coke on the house and we refused because we didn't want anything in the first place. We were not the only ones who wasnt satisfied with our meal.