Active since Feb 2016
Horrible experience, paid a hefty deposit and they can’t deliver the item and now they just refuse to pay back the deposit, empty promises and rude staff who just give one excuse after the other about people being on leave, directors overseas etc.
According to my ebucks profile I get 8 slow lounge visits……according to the secure chat consultants at FNB this only applies to domestic lounges and not international slow lounge, but their policy gives another story….. FNB just ripping of customers and deducting R400 per person, just not worth it!
<div>Selected 3 sets of outfits and made payment on the 10th Feb 2021 and to date I still have not received the items, the initial excuse was that my items were stolen by the courier company. The next excuse was it’s delayed at customs and now she ignores all messages and emails. </div>
I had given my wedding dress to Yvette to alter, who gladly took it and said she will be able to do the job. Then I was sent invoices for twice the initial quotation. She cancels appointments claiming she is sick and other times she gets her mum to do a fitting with you ( a person that has no idea what you want done on the dress) eventually I went for a final fitting and the dress was not even taken in and was falling off me and most of what I wanted changed on the dress was not done, when I told her it's not right she began screaming at me and even refused to let me leave the house until she was paid in full, when my fiance called her she told him that the dress was too big from the (something she was never upfront with from the start...After all she gladly took the deposit and said she will do it). Then she accused me of loosing weight and that's y the dress wasn't fitting. This was the first time i experienced having a supplier scream n shout n threaten me in this manner before, expecially considering she was incompetent to complete a job she had taken on. I had to have someone else complete the job and the other person showed me Yvette'spoor work. Never use this lady ever!!
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