Jarred G

Active since Feb 2016

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2 reviews

19 months ago

Absolute ****

Absolute **** artists, good looking website, facebook, etc. When you ask for doing payment or going to see their offices they start to get very jumpy and and all of a sudden their equipment is no longer available. Please proceed with extreme caution for your own safety

0 replies

Vodacom

123 months ago

Worst service ever!! glad that I have Cancelled!

My account was in arrears this month(for the first time in over 4 years) so obviously me being unable to pay even after making arrangement would mean that my number gets soft blocked, no problem with that, only fair. So I obviously need my number to be working so I set out to pay it and have my service re-established, sounds easy right? ... WRONG! firstly none of the four Vodacom dealers I went to accept payments, phoning the call centre will NOT help as they cannot tell you which branches will accept a payment. A long story short, a day later and I was still not able to pay my account. I would later also find out that what was told to me by call centre \assistants\" was total rubbish. Without fail, every person I spoke to at the call centre gave me different information. After completely losing it after this whole frustration, a call centre agent offered to re-connect me-what a LIE! That never happened. Maybe If someone from Vodacom responds I could elaborate but for now it is my opinion that Vodacom's customer service is beyond terrible and I hope I never have to deal with them again! Totally glad I have cancelled my contract with them!"

75 replies

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2 Star

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1 Star

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