KN
Kathy N
Active since Mar 2016
2
Reviews
0
Industries
Reviews
2 reviews123 months ago
One more 'Sell phone' story
So yet again we are fed the story that one of their agents phoned the account holder who agreed to take a R100 voucher for music every month. The voucher would be sent by SMS.<br> There's only a few problems with this story - the account holder is 85 years old, never authorised this, and never receives the SMS.<br> When I phoned to query the transactions, I was told it would take 3 - 5 days to get a transcript of the recording - not the recording itself.<br> Why are these people allowed to continue to do business in this country?
0 replies
123 months ago
Why is nobody investigating these people?
My father is another victim - I did manage to get through to Magdalene at Oversurance who promised to come back to me within 5 minutes. The bank provided me with the details and I had to follow the same procedure - Fulcrum who deny any responsibility, then I made contact with Oversurance (try this number - 073 6526 666 - it may work until they change it again!) and now I am waiting for a response.<br> This is such a common story that on this site - how do these people sleep at night?
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (100%)
1 Star
0 (0%)