Jolene E

WORST EXPERIENCE / SERVICE EVER RECEIVED!!!

Mobile Fridge & Appliance Repairs fixed our fridge on the 26th January 2016.We called Michael on Friday the 4th March to advise him that the Fridge was not working again(same problem)and that we would need him to come out.In the first phonecall(8.30am on Friday)he very rudely told me that he was driving and I must sms him the invoice number and address and he will get back to me. At 11.30am the same morning, I called him back and asked when he will be available to see us. He again rudely, adbruptly and shouting told me to just hold on, he is on his way to our home to look at the damaged fridge. I then told him that he never called me back to make an appointment or tell us when he could come through and like any person, we work during the day (running a pre-school) and will need to meet him at the house, and now at 11.30am does not suit us.He then went off on a rage screaming and shouting saying that he will then be there when he can and we (the customer) must just wait around for him, I eventually couldn't take the foul language, screaming and verbal abuse over the phone anymore that I just put the phone down!His mannerism is unethical, and the way he treats clients is disgusting!