Active since Mar 2016
We ordered and paid for boards on 6 September 2021. The initially sent our order to another customer. When they did send our order the sizes were wrong. So they picked up the incorrect sizes to correct it. After numerous visits and calls, they finally delivered our order. They also delivered another customers order to our place. We informed them on the day that they delivered it, which was probably 3 weeks ago, and they have not collected it. Pathetic service. The quality of the edging is horrible. They did not even bother to whip the glue from the edges. I will never go back there.
Order took over 1 hour. Manager useless and unhelpful.
I queried the fee charged for excessive response. I wanted to know how many responses I was allowed before being charged for excessive response. I also requested details of response to my property. Requests were made about 2 weeks ago, however to date I have not received information regarding armed response to my property. I just received their self imposed 'policy'. They have not bothered to engage with my query. I have been their client for approximately 10 years.