NK
Nigel K
Active since Jul 2011
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
No stock and ridiculous shipping delays
No stock of one of the items ordered and 1 week passed with no tracking number provided for the other one, despite a photo being provided it was ready for shipping. On day 6 it was "still on the shelf". I asked for the order to be cancelled.
0 replies
15 months ago
Absolutely ridiculous, drivers goes to wrong address and UberEats refuses to refund
Absolutely ridiculous, drivers goes to wrong address and UberEats refuses to refund. My address is exactly on the PIN on the uber eats app. Driver went literally 1 block away in the middle of a city. Their phone was on voice mail. I used the app to try message them, and they marked my order delivered. I filed a refund request and UberEats refused it. They said their driver waited (at the WRONG address a block away) for 8 minutes.
0 replies
17 months ago
A+++ service!
I dealt with Eric on 3 different orders, on each one he was very professional, kept me fully up to date with progress and shipping and was very helpful. His replies were prompt and detailed and I must say this is one of the best suppliers I've ever done business with in the past 30 years.
0 replies
20 months ago
ABSOLUTELY USELESS COURIER
Booked a collection for delivery at around 10am, paid the highest priced option on their site. Hopefully for delivery within 2 days to an outlying area. Day 1, called in to make sure collection would take place, was told it would, NO COLLECTION Day 2, NO COLLECTION, called in and complained, they said it was booked for collection, NOTHING This is for collection in CAPE TOWN CBD!!! This courier has gone down hill hard and fast. Rather use another courier with a higher rating. Sadly I did not see the 4,500 hello peter 1 stars vs 220 5 stars. That is just a joke. This will be the LAST time I ever use them.
53 replies
51 months ago
Company documents tampered with
Absolutely appalling service. - I booked a courier from my UK office using TNT Express (now Fedex?) for company documents. The waybill was from my secretary to myself. I booked this via Parcel2Go. My secretary printed the waybill and the "commercial invoice" out stating clearly "company documents" and having a value of 0.01. I ship alot of company documents. - I then get a SMS stating that my parcel has arrived in South Africa, but the tracking number has a 01 at the end??? and it states that the contents is a "FABRICS, FINISHED SCARF". HUH?!?!?!?!? - I was asked by the customs agent to supply a commercial invoice and other documentation for the contents. WHAT??? - So I asked the customs agent to send me the AWB, which he did. And low and behold the sender is NOT my secretary but the UK company "Parcel2Go", with their now resigned director as the sender. - How can my waybill be tampered with? Why was my parcel tampered with? Why was the sender modified? Why is the contents now a "SCARF"??? I tried to contact the callcenter on 010 300 1777 , I either get "number does not exist" after like 3 rings, or I get music then silence. I have tried 7 times so far throughout the day. I got through ONCE to someone that put me through to customer service, who picked up the phone then put it down. I am beyond livid now. I am being asked to pay customs duties on my company documents OR??? a SCARF??? Which was CLEARLY tampered with during transit as the AWB does NOT match the waybill my secretary printed out.
265 replies
81 months ago
Absolutely useless
I am a tenant in a property they manage. Absolutely useless bunch. Struggle day after day to try get any responses. Sometimes a week will go by with no reply on requests. They do not notify you if your lease is up for expiry AS PER THEIR OWN LEASE CONTRACT which says they must notify you within 40-80 business days. They do not answer you on queries regarding their monthly invoice. Absolutely shocking.
0 replies
100 months ago
Booked car rental through an agent. I was then told when I picked up the car that I cannot take Super Waiver and Standard Waiver was enough.
Booked car rental through an agent. I was then told when I picked up the car that I cannot take Super Waiver and Standard Waiver was enough. Terms and conditions were not properly explained. When I complained the woman said that I should of said something sooner. Which is the FIRST thing I did when I got there, "Can I please take super waiver", to which said said I cannot. She refused to allow me to pay for it, refused to add it. First time in 15+ years that I was denied a Super Waiver when collecting a rental.
210 replies
128 months ago
Absolutely useless service from Constantia Vodashp
I had the absolute worse experience today after dealing 15 years with Vodacom and their shops.<br> <br> I wanted to do a simswap on a datasim. The consultant would not listen to what I had to say, was unable to find the sim on their system and refused to help any further. He then called his colleague which had an even worse attitude, refused to listen aswell, made no effort whatsoever.<br> <br> This is the worst attitude and service I have ever experienced from a Vodacom store. And this despite me being at the same shop 3 weeks prior asking exactly the same thing on another sim, which the consultant helped me with promptly.<br> <br> I told them they were completely useless, and drove 30km to Vodacom shop in Canal Walk, where Andrea helped me out NO PROBLEM and went the extra mile.<br> <br> Constantia vodacom shop has very bad attitude towards clients, they do not listen and its the last time I will ever go there.
75 replies
128 months ago
Absolutely wonderful service
I just want to say THANKS to Andrea from Vodacom Shop in Canal Walk, despite a different useless Vodacom store not listening to what I wanted or taking the time to find out what they're doing, Andrea knew exactly what she was doing, she listened to what I was after and completed the orders I wanted with ease and efficiency, she is a real pleasure to do business with!<br> <br> I have been a client of Vodacom for over 15 years and this is the best service I've had!<br> <br> *thumbs up*
75 replies
131 months ago
Bad installation, no reply from tracker
I have now been complaining for 3 days straight and NO ONE returns our calls or answers our service request.<br> <br> We had a new device fitted in a brand new vehicle. It has been installed incorrectly and keeps giving battery disconnect notifications.<br> <br> I logged service request SR-581900 the first time I was called for battery disconnect warning.<br> <br> The second time it happened a day later, and after the callcenter was contacted, I again asked the agent calling me to say that the battery was disconnected to follow up and log a service request, which he said he did.<br> <br> Natalie has been in contact with \Chantal"to try get something done"
76 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
6 (60%)