Active since Jan 2016
I had booked an appointment for my mother and myself at the salon. <br> Firstly, when we arrived they didn't have our booking. <br> Secondly, I had a voucher for a treatment that was available at their salon, and they were only able to do half the treatment because they didn't have all the product they needed.<br> Thirdly, my mother was offered coffee and I was not. And then my mother didn't even get her coffee, but everyone else in the salon seemed too. <br> Finally, after I had had my 'treatment' done, I was then told that I could not just have a hair cut, but had to spend R650.00, or they could just leave my hair after the treatment - which makes no sense to me, as I was willing to pay for the haircut all along. None of this was mentioned in the T&Cs (which I read multiple times) - it stated the treatment was valued at R450-R550. <br> And to top it all off the card machines at their salon didn't even work, which meant my mother had to go to an ATM to be able to pay for her cut and colour. <br> Although the man colouring my moms hair took time and consideration, it cannot outweigh all the negatives we experienced. <br> That is the first and LAST time we will ever be going to Style Bar.