TF
Tanya F
Active since Apr 2016
2
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2 reviews33 months ago
Don't get stranded with your family due to bad customer service
Very disappointing and unprofessional service. After experiencing mechanical issues on our Ford Everest in Beaufort we opted to have Ford Oudtshoorn help with our vehicle since it was still under warranty. We were returning home (Pretoria) from Cape Town. After being at Ford Oudtshoorn for 5 weeks to fix an injector and head gasket we went on our own expenses to collect the vehicle which then was sent to another garage to fix new problems for another 3 weeks. While in Oudshoorn we were told they cannot help get us home, its not there problem and opted to help us to drop us( a family with to under 6 years olds) at Colesburg Garage and told they have done their part. 700Km away from home and stranded at a garage was the best they could do. After the drove our R600 diesel to my account to "test" my vehicle that when I got me vehicle there was a list of new mechanical issues. I cannot believe that Ford would allow this kind of Customer service, after sales and that such a worshop is authorised by FORD. 9 days unpaid leave 3 flights up and down and this is what FORD calls service.
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122 months ago
Altech fails to do their work!!'
On the 26 Feb, my son and myself when to the menlyn branch to port our numbers from Cell C Autopage to a vodacom account. My sons transfer was successful however mine not. I recieve coverage from vodacom until 5 April when my coverage was cut. Upon investigation my number was migrated to GloCell with NO legal documentation. On the 15 March i recieved an sms that my number would be ported to Vodacom! Now how then is it that my number gets migrated to GloCell. Autopage just keeps saying what 30days!!!! and i sit with out a phone that has coverage
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