Caileen L

HAIR FOUND IN FOOD!

Halfway through my meal I found a hair in between my fries and reported it to the waiter immediately, hoping that they would take full responsibility and replace it, as most restaurants would have done out of common courtesy and business etiquette. To our surprise, one of the staff members came to our table a few minutes later with the hair in a clean side-plate and tried to convince me that it was a root of some sort, supposedly from the potatoes. Being a very trusting person, I took their word for it and let it pass, only to realise my utter dissapointment seconds later when the waiter had already left our table without even offering to replace the bowl of fries. I only realised afterwards that it had to have been a hair, and even if, by the slightest chance, it had been a root, I was mainly disappointed by the fact that they did not replace the remaining fries that they had taken from me. If only they had brought me a new portion, like most restaurants would have done, I would have left a happy customer and wouldn't even have felt the need to write this review at all.