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carl H
Active since May 2016
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2 reviews59 months ago
Another corrupt Municipality
Yet again another municipality in the limelight for the wrong reasons. My parents sold up their property in the Uthukela District Municipality in 2019 and moved out in January 2020. My dad applied for his refund for deposit he put for utilities the same year 2020. He was informed that the refund will be given within thirty(30) days. One(1) year and five(5) months later and he is still waiting. Every time he makes an enquiry, he is told that they will look into the matter and get back to him. Instead of a refund they send him a utility bill for a reading on 23 April 2020, when in actual fact he was already residing at their new property in Durban. Their property in the Uthukela district was sold and the new owners took occupation in January 2020. When he made a recent enquiry the person on the line told him to just stop complaining and pay the bill. Both my parents are on old age pension and this practice by the Uthukela municipality is atrocious and the fact that they refuse to refund my dad his deposit shows how deep rooted corruption is in many municipalities in the country. I always thought that this sort of practice will stamped out by the government, but allice this is not the case. When will they stop running the country down, is there any accountability or oversight.
0 replies
60 months ago
Daylight robbery
Recently I visited my medscheme walk in office to resolve an issue regarding deduction for a period that my dependent was not an active member. According to my medical aid my dependent was removed from the scheme in November 2020. I was made aware of this vide sms from my medical aid admin. My daughter requested that I re-instate her due to financial issue because she was financially dependent on me. In January 2021 I re-instated her on the medical aid and she started utilising the benefits. My medical aid then started deducting double stating that I am responsible/liable for November, December and January arrears, When I asked why am I liable for these periods that my dependent was not on the scheme or allowed to utilise any of the benefits, I was told that this is their policy. I went through the policy document and found no such policy. Section 13 of the policy refers to lapse in payment of the monthly subscriptions/installments/premiums for a period of 30 days will result in the members facilities been suspended until the arrears are up to date. I did not lapse in my installments/subscriptions/premiums at any time, I am not and was not in arrears with anything. All I did was reinstate my dependent in the new financial year. This practice is broad daylight robbery by medscheme and to make matters worse they have increased our premiums even though we did not get an increase. The increase in premiums was supposed to come into effect when we get an increase...but somehow this information did not filter through to them. The whole country is aware of this except medscheme. Can somebody please let me know who can assist with this issue
106 replies
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