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Arno J
Active since May 2016
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Gross Misconduct & Refund Refusal: Shoe City/Pepkor Management Failure
I am lodging a formal complaint against Shoe City and Pepkor for refusing to refund my online order SC69210. Despite an approved return on 11 February, staff including Aluwani Sibasa and Shardonay have been unprofessional, making jokes and hanging up on calls while working from home. I have now escalated this to the CGSO under reference NDNRJEV4 because the executive team is ignoring my 48-hour notice.
0 replies
3 months ago
Warning: The Panel Station Deceptive Practices and Redemption Failures
I am writing this to warn fellow panelists about the deceptive practices currently being employed by The Panel Station. Despite spending hours completing surveys, the company has made it nearly impossible to actually redeem earned rewards. I am experiencing several critical issues that indicate this platform is no longer acting in good faith: Point Devaluation: My hard-earned points were converted into "coins" for bidding games without my consent, rather than being available for direct voucher redemption. Perpetual "Review" Status: My points have been "under review" for months. This appears to be a tactic to prevent users from reaching the redemption threshold before the points expire. Redemption Failures: When I finally attempt to cash out, the system fails to send the required OTP, or I am met with technical "error" screens at the final step. Invalid Vouchers: On the rare occasion a redemption goes through, the voucher codes provided (such as for Shoprite and Takealot) are often inactive or invalid. Account Blocking: There is a recurring pattern where accounts are suddenly flagged or blocked immediately after a payout is requested. The Panel Station is happy to take our data but refuses to honor their end of the agreement. I am calling on the company to release my pending rewards immediately. To everyone else: do not waste your time. Your data is valuable, and this company is not paying for it.
0 replies
15 months ago
Lufefe Siteto - Excellent Service
Dear Lufefe Siteto, thank you for the quick and efficient service, what a pleasure dealing with you.
53 replies
68 months ago
MESSAGE TO THE MWEB DIRECTORS
8 Weeks we are waiting for our Fibre installation, we log queries on the website, no one responds back, we call Sales, Technical, Billing, Customer Services, you can't get through if you are lucky to speak to a consultant they either transfer you and the line get cut, neither do they even bother to respond on any of the Hellopeter complaints or queries logged on the MWeb user website!! No one calls you back, no updates on the progress of your order, no Manager, Supervisor ever calls back as promised, always need to leave a message. Can someone please let us know what the **** is happening to our order!! The first time I've ever dealth with such an incompetent useless company, again too many chiefs and no Indians. Just CLOSE your doors. Why isn't the Directors doing something about this, can't you read all these customer complaints and do something about it? It's just absolutely appalling to say the least.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)