Shoe City
Claimed Business
|1.2|56 Reviews (last 12 months)|This business does not respond to reviews
Shoe City
Claimed Business
|1.2
56 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Shoe City is facing a severe customer experience crisis dominated by failed online deliveries, missing items, and unresolved refunds. Customers repeatedly describe unanswered calls, ignored emails, and rude in-store managers. A handful of positive in-store visits at Tygervalley and Wonderpark stand out, but they are overwhelmed by systemic failures in fulfilment, refunds, and support across the chain.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Frequently Asked Questions About Shoe City
What do customers say about Shoe City?
Based on recent customer reviews, Shoe City is facing a severe customer experience crisis dominated by failed online deliveries, missing items, and unresolved refunds. Customers repeatedly describe unanswered calls, ignored emails, and rude in-store managers. A handful of positive in-store visits at Tygervalley and Wonderpark stand out, but they are overwhelmed by systemic failures in fulfilment, refunds, and support across the chain.
Is Shoe City trustworthy?
Shoe City has a TrustIndex of 1.9 out of 10 on Hellopeter, based on reviews in the last 12 months.
Recent reviews (56)
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