PV
PORCIA V
Active since Feb 2013
77
Reviews
0
Industries
Reviews
77 reviews1 month ago
Sanlam Sucks
The worst service ever. I have been holding for 45 minutes with no service. Whatts app the same. I am disgusted that your service is this bad. I fully understand now why clients is leaving. My cost for this call is not covered by your company have some consideration for your clients
2 replies
1 month ago
Service that sucks
I am writing to formally lodge a complaint regarding the extremely poor customer service experience I had with Vodacom today. I spent approximately three hours on the phone with your support team and was transferred between multiple agents. Unfortunately, each person I spoke to provided different information, and despite the amount of time spent on the call, my issue remains unresolved. This experience has been incredibly frustrating and disappointing. As a long-standing customer, I expect clear communication, accurate information, and efficient assistance when contacting customer support. Instead, I was repeatedly transferred without any proper resolution or accountability. Just cancel my contract I am paying for a router that dont charge so I paying for nothing. Your service sucks
53 replies
2 months ago
Shoe city sucks
I have been receiving nothing but bad service from Tekkie town about my own money that must be refunded. You guys also charge me debit interest on a credit balance. How does that even make sense. I have been calling the call center and the service is disappointing. I just need my refund so I can close my account and put this bad experience behind me
0 replies
2 months ago
service sucks
Yoland at your call centre is the worst customer service consultant. She refused to give me her surname and is extremely rude. Shoe city you owe me a refund and now you have all the excuses in the book to give my money back.
0 replies
4 months ago
Horrific Experience
I am writing to formally complain about a very disappointing experience with fruit purchased at your KC branch on Wednesday, 23.12.2025. When I opened the fruit on Friday morning, I was shocked to find that most of it was already rotten. The smell, appearance, and condition made it completely inedible. Considering that only two days had passed since the purchase, this situation is unacceptable and raises serious concerns about product quality, storage, and freshness standards. Unfortunately, this is not my first or even second negative experience with your products. Repeated issues like this make it difficult to trust the quality of what is being sold, especially when customers are paying full price with the expectation of fresh, safe food. I would appreciate an explanation for how this could happen and what steps are being taken to prevent similar situations in the future. I also expect appropriate compensation or a refund for the spoiled items. I hope this matter will be taken seriously, as continued experiences like this will inevitably affect customer trust and loyalty.
56 replies
4 months ago
PEP PLEASE EXPLAIN
I bought a device in March this year and the device was returned for repairs twice already. Why was I not told on the first 3 month that the device can be replaced. This is ridiculous and unacceptable. I am not sure who is the worst in this case. Is it PEP for not communicating or Samsung selling inferior products. I am inconvenienced and cant understand how a new phone needs so much parts replaced. Did I pay for a new phone or a piece of junk
0 replies
5 months ago
Samsung Sucks
I need to express my growing disappointment with the Samsung phone I purchased in March. This is now the second problem I am experiencing with the device, and it has caused serious inconvenience. I previously reported an issue, and now a new problem has occurred again, making the phone unreliable and difficult to use. I did not expect repeated faults from a Samsung device, especially after such a short period of ownership. I am very disappointed because I have to constantly struggle with the phone, and it has become a major inconvenience. The brand is supposed to be reliable, which is why I chose to purchase it. Instead, I continue to deal with repeated issues that affect my daily use and leave me without a dependable device.
106 replies
5 months ago
Debonairs Disaster
I need to express my disappointment with the experience I had at your Vangate branch. I recently purchased a Triple Decker pizza, only to discover that there was almost no chicken on it, despite this being a key ingredient. In addition, the presentation of the pizza was terrible, which is completely unacceptable for a paid order. I had to drive all the way back to the store to have the issue corrected. When I arrived, I received no apology from the staff. Their attitude was unprofessional, unfriendly, and lacked even the most basic customer service standards. There was no greeting, no ownership of the mistake.
0 replies
6 months ago
First Car Experience Ruined by Poor After-Sales Service
I am writing to express my deep disappointment with the lack of communication regarding the service for my kids’ car, which we purchased from your dealership. At no point were we informed that the service was due. There were no reminders, calls, or messages, and as a result, we were completely unaware until we were suddenly expected to pay. This poor communication has caused unnecessary inconvenience and additional cost, which could have easily been avoided with even the most basic customer care. For a dealership that claims to value its customers, this experience has been unacceptable. Surely, you can and should do better. Please note that I will be sharing this experience publicly across all social media platforms to make other potential customers aware of the lack of communication and poor after-sales service we have received. I believe transparency is important, and other buyers deserve to know what to expect. I hope you take this complaint seriously and take immediate steps to address the gaps in your communication and customer service.
0 replies
6 months ago
What about us
I’m writing to express my deep disappointment with the way the Beauty Playground event was handled. As a loyal and long-time supporter of Clicks, this experience has truly left me disheartened.On the morning of ticket release, I logged in as early as 6am, ready and excited to purchase tickets. Unfortunately, a system error occurred, and like many others, I was left empty-handed. While I was initially upset, I understood that technical issues happen and made peace with it.What has been truly disheartening, however, is the complete silence that followed. So many customers reached out with concerns and frustrations, yet not a single acknowledgement or response was given. It felt like our voices didn’t matter.What adds to the hurt is now seeing influencers receiving tickets many of whom may not even be regular Clicks customers. Meanwhile, people like myself, who support your brand consistently and genuinely, were left behind. I had saved up to take my daughter to this event—not only as a shared experience, but also to celebrate my 50th birthday. We didn’t get to celebrate in a big way, and this was going to be our special day together.Clicks, please do better. Consider the hardworking, loyal customers who show up for you all year round not just those with a following. We matter too.
0 replies
Review Distribution
5 Star
5 (6.4935064935064934%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (16.883116883116884%)
1 Star
59 (76.62337662337663%)