Active since May 2016
They change their phone app - I install the new version. It locks my account though password correct - diverts me to call + ********** 02290. After entering my details an agent answers...he cannot help me... I must visit my nearest HSBC branch...I am not in UK and have no plans to go there soon. What do I do here?
<p>These people are totally wreckless and unprofessional. They just steal your money. I never had such a terrible experience before.</p>