Joana S

Bad after service

Please see emails to Farri at CrazeDeals Hi Farri I am still waiting. Please come back to me. Regards Joana From: Joana Shepherd (SEB) Sent: 04 July 2017 10:30 AM To: ********** Subject: FW: 2 x PetZoom Self Cleaning Grooming Brush Please, can somebody get back to me!!!! From: Joana Shepherd (SEB) Sent: 26 June 2017 12:36 PM To: ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi What is going on? Your after hour service is not good at all. Please reply on my e-mails. If you don’t, then I had no choice but to report you. Regards Joana From: Joana Shepherd (SEB) Sent: 21 June 2017 09:24 AM To: ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi I am still waiting. Regards Joana From: Joana Shepherd (SEB) Sent: 08 June 2017 02:13 PM To: ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi Farri Please answer me!!! R358 is a lot of money to loose. Regards Joana From: Joana Shepherd (SEB) Sent: 05 June 2017 03:48 PM To: ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi It does not work! Regards Joana Shepherd T +27 21 ********** F +08 67 433 705 C +27 83 ********** ********** From: Joana Shepherd (SEB) Sent: 02 June 2017 10:09 AM To: 'Crazedeals Crazeee' ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Hi I know it is not an electronic device. The adjusting of the bristle height does not work at all. We pushed the white button slightly, but it went right down. It did not lock. Now the white button is stucked. Regards Joana From: Crazedeals Crazeee ********** Sent: 02 June 2017 09:46 AM To: Joana Shepherd (SEB) ********** Subject: Re: 2 x PetZoom Self Cleaning Grooming Brush Hi What does not work,as it is not an electronic device Regards Farri Craze Deals On Fri, Jun 2, 2017 at 9:42 AM, Joana Shepherd (SEB) ********** wrote: Hi It was double checked by me, my husband and my son. It does not work. Regards Joana From: Crazedeals Crazeee ********** Sent: 02 June 2017 09:37 AM To: Joana Shepherd (SEB) ********** Subject: Re: 2 x PetZoom Self Cleaning Grooming Brush Hi We have sold a number of these and we did not have a problem,please double check as it definitely works Let me know by Monday ,we will than take it up with the supplier Regards Farri Craze Deals On Fri, Jun 2, 2017 at 8:08 AM, Joana Shepherd (SEB) ********** wrote: Please people, can somebody get back to me!! Regards Joana From: Joana Shepherd (SEB) Sent: 30 May 2017 12:06 PM To: ********** ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi Can somebody get back to me please!!!! Regards Joana From: Joana Shepherd (SEB) Sent: 29 May 2017 12:34 PM To: ********** Cc: ********** Subject: 2 x PetZoom Self Cleaning Grooming Brush Importance: High See attached document (return policy). Please tell me what to do. From: Joana Shepherd (SEB) Sent: 29 May 2017 07:38 AM To: 'Crazedeals Crazeee' Subject: RE: 2 x PetZoom Self Cleaning Grooming Brush Importance: High Hi Farri I bought 2 PetZoom’s from you, but they don’t work. Yes, both of them. I received them on Friday. What must I do to get my money back? Regards Joana Shepherd T +27 21 ********** F +08 67 433 705 C +27 83 ********** ********** From: Crazedeals Crazeee ********** Sent: 22 May 2017 02:01 PM To: Joana Shepherd (SEB) Subject: Re: 2 x PetZoom Self Cleaning Grooming Brush Hi Received POP,will dispatch your order shortly Regards Farri Craze Deals On Mon, May 22, 2017 at 1:56 PM, Joana Shepherd (SEB) ********** wrote: Hi Farri Please see attached document (payment). Regards Joana Shepherd T +27 21 ********** F +08 67 433 705 C +27 83 ********** ********** Sanlam Head Office, 2 Strand Road, Bellville, Cape Town, 7530 From: Crazedeals Crazeee ********** Sent: 22 May 2017 12:35 PM To: Joana Shepherd (SEB) Subject: Account Details Hi You can do a transfer or cash deposit into the following account: Aurora Africa Trading C.C. Account number ********** 69 Branch code 005205 Standard Bank Ref : your name R358 Forward proof of payment to ********** Include your contact details, the specific item you paid for, as well as physical address Regards Farri Craze Deals 011 ********** 9am - 2pm Please click on the following link for terms of use of this communication / Klik asb. op die skakel vir die gebruiksbepalings van hierdie kommunikasie: http://www.sanlam.co.za/email-terms-of-use ---------- Forwarded message ---------- From: To: Cc: Bcc: Date: Subject: PET ZOOM SELF CLEANING GROOMING BRUSH PET ZOOM SELF CLEANING GROOMING BRUSH, INCLUDES DELIVERY Price: R299.00 R179.00 HIGHLIGHTS • Self cleaning • Grooming self trimmer • Trimmer has adjustable bristle length for long or short coats. • Great massage for pets while grooming • One touch brush cleans itself. • Soft, ultra-comfort bristles • Great for wet and dry grooming FINE PRINT • Please enter daytime delivery details, PO Boxes not valid • Delivery will be in 3-5 working days • Additional Charges may apply for delivery to outlying areas • Subject to availability • Limited number available • Picture displayed is a representation Return Policy: Notify ********** within 3 days of delivery. • Returns are accepted only if in original packaging. • Opened packages will not be accepted for returns. • Defective products need to be returned for an exchange of product PetZoom Self Cleaning Grooming Brush for Cats and Dogs The new self-cleaning, pain-free way to groom your pet right at home. PetZoom, allows you to remove unwanted hair, dander, dirt and debris from your dog or cat's fur. Its soft, ultra-comfort bristles will not irritate the most sensitive skin and easily adjust to your pet's individual grooming needs.