RB
Roseline B
Active since May 2016
3
Reviews
0
Industries
Reviews
3 reviews80 months ago
FNB Credit Card Division - unblock my account
I have phoned the FNB credit card division numerous times since August and been sent pillar to post. No assistance whatsoever not mentioning the length of time spent on each call which is not less than 30 minutes. My issue, I just want to settle my credit card!! Was asked for my personal information and did provide. My account is still inactive. Can I get assistance and have my account unblocked then and only then can I settle the account. Been asked to speak to the forex department, the fraud department, the applications department and nobody seems to help. Cindy assisted me and told me I needed to update my records which I did 2 weeks ago. Sent emails to fncardlimits@fnb.co.za. Can I please get assistance!!!
105 replies
80 months ago
509 Moot Street Da****rt Pretoria. Cheated and sold for an incorrect part.
If there was a no star option, I would select it.Bought an incorrect part for my Opel Meriva and upon returning it within 3 days as stipulated on the receipt they refused to honour their part of resupplying. Teresa and Audrey, shame on you for being such scams and lying. Your business will pay dearly as you have scammed me, a woman out of 747. 50.Warning to all, be careful when dealing with these cheap business that places no value to its customers. The business us 509 Moot street Daspport Pretoria. I have receipt to back up my complain. Once again, shame on you Teresa and your sales lady Audrey for scamming me.You did not send me any pictures as you say you did before I purchased the incorrect part.
0 replies
120 months ago
Worse customer service ever!!!
<p>FNB Yeoville branch is the worst bank of all with staff who are unwilling and unable to assist with basic queries. Little or no product knowledge. 1 hour is the minimum time if you need to get services like bank statements. Never visiting the branch ever again!!!!! What a waste of time </p> <p>this is on the 27th May 2016. Where the scanner seems not to function then the consultants go behind somewhere for 20 mins or more to scan documents!!!!This is unacceptable! The manager not keen to assist. Could the staff here be trained on customer care service!!</p>
0 replies
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