1 reviews | Active since Member
We decided to use Werne again, what a big mistake! Poor quality job. Very disappointed. Ceiling installation that was suppose to take one day, now turned into over a week! WERNE HASN'T BEEN TOO SITE ONCE!. Always too busy with his "big" jobs to take calls or answer messages.
I was told that Edwin (supervisor) will be on site on the first day when the job commenced. To my surprise Edwin delivered two boxes ceiling panels and left to fetch more material. After 11 o'clock on the day two installers returned and Edwin were no where to be found. No scaffolding (which I was quoted for). We as the customer had to supply them with a ladder. Edwin did not return on the day and half of the ceiling panels had to be taken down later that evening due to one box being the incorrect colour and design. Do take note that we as the customer had to point out the colour and design difference...NOT THE INSTALLERS! Werne advised on the Saturday evening that they will return on the Sunday to complete the job. This didn't happen as he blamed the supplier for not having the correct material available.
They returned the Monday late afternoon to complete the job (almost dark). We were left with a mess that evening. Ceiling panels are still not the same design and the cornices have huge gaps; it is pulling away from the walls and the ceiling. These gaps increased as the week progressed. I paid R11 500 deposit for a poor quality incomplete job. Werne informed us on Wednesday that he will require another R1 800 to fix the mess. Are you serious? I have to pay so you can fix your mess???
I won't recommend using Proformance Projects for any ceiling installations. Refer to the attached photos of the job you will be left with. We now have to get another contractor to rectify this mess! Thanks for nothing Werne!
I won't use you ever again! I guarantee you that!
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