1 reviews | Active since Member
Four months after having new aluminum windows fitted, I found that two of the window latches were becoming very loose. I contacted the company, and informed them about this at the end of January 2018. Since then I have been given empty promises that they will fix the problem but nothing to date. I am told they are in meetings etc. I will now have to find someone else to fix the latches, as they seem to be so loose now to the point of coming right off. Proglassprojects have NO after service care for their customers, and you can whistle while you wait and wait, and NOTHING will come of it. VERY disapointed with their service, and I do not recommend them, as if something is defective, you are going to just have to live with it.