1 reviews | Active since Member
I have had a very poor experience with this company. Things are smoothly during the sign-up process. The only slight warning bell was the unusually detailed lease agreement which spelt out many more potential penalties for the lessee than I have ever seen. That aside, since the lease was signed, there have been almost continuous heavy building noises, which make it impossible to work, and therefore impossible to use the leased space during office hours. For many of us, post covid, working from home is a reality. This has gone on for months and months now, with only short breaks. PHI refuse to meet to discuss the issue. They do not return phone calls about it. They will not answer specific suggestions for resolving/improving the situation. They refuse to enforce time frames with contractors. They often give notice just 1 day before the noise starts. Notice, when it is given, is usually totally inaccurate, sometimes lasting for weeks on end after a "this Tuesday to Friday" type of notice. Be careful about moving here. As all the flats are owned by a single person/entity, there is no body corporate and no way to resolve issues other than going to the rental housing tribunal. You'll be on your own.