P2
Property 24
Unclaimed Business
P2
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Property 24
Property 24 has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Property 24 across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEP
EP
JA
Johan A
1 reviews | Active since Jan 2020
8 Jun 2025, 17:45
Double standards by Property 24 Centurion
I paid R2200 to advertise.my home. After ad moderation/approval my ad went live for a week. then decided to temporarily withdrew my ad in order to slow real estate agents to market it. After 3 weeks I activated my ad again however, it was not allowed because of my photo's.Ironically the ad has not been changed by me but reactivated exactly as it had previously been approved!!! Many of my photos are being used by agents on the very same Prop 24 platform. Apparently it is allowed for agents but nog for individuals (the latter paying much more). Prop 24 refuses to refund met because of a few leads that had been created during my first week of subscription. The fact is, they playing dirty and are applying double standards. Stay away, they are money hungry
Helpful (0)
|Replies (0)JA
Johan A
1 reviews | Active since Jan 2020
8 Jun 2025, 17:45
Double standards by Property 24 Centurion
I paid R2200 to advertise.my home. After ad moderation/approval my ad went live for a week. then decided to temporarily withdrew my ad in order to slow real estate agents to market it. After 3 weeks I activated my ad again however, it was not allowed because of my photo's.Ironically the ad has not been changed by me but reactivated exactly as it had previously been approved!!! Many of my photos are being used by agents on the very same Prop 24 platform. Apparently it is allowed for agents but nog for individuals (the latter paying much more). Prop 24 refuses to refund met because of a few leads that had been created during my first week of subscription. The fact is, they playing dirty and are applying double standards. Stay away, they are money hungry
0
Replies (0)LB
Lizé Brits
1 reviews | Active since Jan 2020
20 Feb 2025, 15:04
Very bad customer service, illogical policy that is out of date.
My elderly mom wanted to use Property 24, in 2024 to advertise the bachelor she had for rent. I helped her put up a listing but we cancelled it before it got published. Yesterday we tried to publish an ad for the 2-bed. Property 24 changed the occupancy date of the old ad and published the old bachelor ad instead of the 2-bed, which had the correct occupancy date. My mom had to field a barrage of phone calls for 18 hours before they finally removed it. Then they had a problem with the photos being in portrait format on the new ad and wouldn't approve it, although the incorrect ad they did post also had the same kind of photos. I explained it was all we had at this stage and we couldn't take new ones now. But I adjusted the portrait for landscape viewing by adding borders that kept the pixel quality, ratio and perspective. They didn't like that. Then they said I should add the walk-through video I had, by posting it to YouTube and send a link. I did that but the video was also done in portrait and they simply wouldn't have that. I used a video editor to make it fit landscape mode which wasn't good enough either. I again explained that 99% of the end-users would be viewing it in portrait on their phones anyway. They could not give an explanation as to why this is such an insurmountable problem. But will refund us. Thus now we are sitting with a messy current tenant that is keeping us from taking proper LANDSCAPE photos of value and a property we can't advertise with the nice photos we do have because of an illogical policy. Meaning a loss of income for us. You have willing advertisers and willing rentees, fully able to maneuver a video and photos in portrait, but the advertising platform that is unable to.
Helpful (0)
|Replies (0)LB
Lizé Brits
1 reviews | Active since Jan 2020
20 Feb 2025, 15:04
Very bad customer service, illogical policy that is out of date.
My elderly mom wanted to use Property 24, in 2024 to advertise the bachelor she had for rent. I helped her put up a listing but we cancelled it before it got published. Yesterday we tried to publish an ad for the 2-bed. Property 24 changed the occupancy date of the old ad and published the old bachelor ad instead of the 2-bed, which had the correct occupancy date. My mom had to field a barrage of phone calls for 18 hours before they finally removed it. Then they had a problem with the photos being in portrait format on the new ad and wouldn't approve it, although the incorrect ad they did post also had the same kind of photos. I explained it was all we had at this stage and we couldn't take new ones now. But I adjusted the portrait for landscape viewing by adding borders that kept the pixel quality, ratio and perspective. They didn't like that. Then they said I should add the walk-through video I had, by posting it to YouTube and send a link. I did that but the video was also done in portrait and they simply wouldn't have that. I used a video editor to make it fit landscape mode which wasn't good enough either. I again explained that 99% of the end-users would be viewing it in portrait on their phones anyway. They could not give an explanation as to why this is such an insurmountable problem. But will refund us. Thus now we are sitting with a messy current tenant that is keeping us from taking proper LANDSCAPE photos of value and a property we can't advertise with the nice photos we do have because of an illogical policy. Meaning a loss of income for us. You have willing advertisers and willing rentees, fully able to maneuver a video and photos in portrait, but the advertising platform that is unable to.
0
Replies (0)PL
Peter L
1 reviews | Active since Jan 2020
2 May 2024, 12:47
Listing
I requested that a listing be removed which was duly done. But what did Property 24 do. They relisted the property. I have been extremely embarrassed. What a struggle too to have the listing removed. Not good enough!
Helpful (0)
|Replies (0)EM
Enos M
1 reviews | Active since Jan 2020
2 May 2024, 10:45
HORROR SERVICE FROM PROPERTY 24
AFTER PAYING OR SETTLING THE ACCOUNT IN FULL OVER A MONTH NOW. THE ACCOUNT NUMBER S103457 STILL NOT ACTIVATED TODAY. MY ACCOUNT MANAGER THABANG WITH PHONE NUMBER ZER0 SEVEN NINE EIGHT ONE TWO SEVEN TWO FOUR , CHOOSE TO IGNORE THE CALLS SO FAR ANOTHER ACCOUNT MANAGER SANTANA WHO ALSO MAKES EMPTY PROMISES IGNORES ALL OUR CALL. THIS IS THE SERVICE WE ARE GETTING FROM PROPERTY 24
Helpful (0)
|Replies (0)EM
Enos M
1 reviews | Active since Jan 2020
2 May 2024, 10:45
HORROR SERVICE FROM PROPERTY 24
AFTER PAYING OR SETTLING THE ACCOUNT IN FULL OVER A MONTH NOW. THE ACCOUNT NUMBER S103457 STILL NOT ACTIVATED TODAY. MY ACCOUNT MANAGER THABANG WITH PHONE NUMBER ZER0 SEVEN NINE EIGHT ONE TWO SEVEN TWO FOUR , CHOOSE TO IGNORE THE CALLS SO FAR ANOTHER ACCOUNT MANAGER SANTANA WHO ALSO MAKES EMPTY PROMISES IGNORES ALL OUR CALL. THIS IS THE SERVICE WE ARE GETTING FROM PROPERTY 24
0
Replies (0)PS
Pumla S
1 reviews | Active since Jan 2020
6 Sept 2023, 06:20
I privately listed a rental property and immediately paid for the listing
I privately listed a rental property and immediately paid for the listing. They could not verify my husband's particulars even though we are listing the same property with them for the 2nd time. We asked for a refund on the 26th August 2023 after several phone calls from myself after seeing that the property is not listed. They did not bother to give feedback. I have been asking for a refund and I am met with ridiculous demands even though they issued proof that they received the payment.
Helpful (0)
|Replies (0)PS
Pumla S
1 reviews | Active since Jan 2020
6 Sept 2023, 06:20
I privately listed a rental property and immediately paid for the listing
I privately listed a rental property and immediately paid for the listing. They could not verify my husband's particulars even though we are listing the same property with them for the 2nd time. We asked for a refund on the 26th August 2023 after several phone calls from myself after seeing that the property is not listed. They did not bother to give feedback. I have been asking for a refund and I am met with ridiculous demands even though they issued proof that they received the payment.
0
Replies (0)WB
Walker B
1 reviews | Active since Jan 2020
21 Jan 2022, 07:45
Scam and others
I have been fighting for more than three months to get my deposit back from one f the agents listed on their website. I have asked the business to remove the agent (Old East Properties) from their website, but it has not been done yet.
Helpful (0)
|Replies (0)WB
Walker B
1 reviews | Active since Jan 2020
21 Jan 2022, 07:45
Scam and others
I have been fighting for more than three months to get my deposit back from one f the agents listed on their website. I have asked the business to remove the agent (Old East Properties) from their website, but it has not been done yet.
0
Replies (0)