Unacceptable Service and Frustration.

Our encounter with Property Management Ignite has left us seething, and it's only fair to lay bare the abysmal service we've endured. The term "disgraceful" falls short in describing our utter disappointment and frustration. From the get-go, their communication for trustees has been an outright disaster. A lack of responsiveness coupled with delays in providing crucial financial documents and reports painted a picture of absolute negligence. The audacity to withhold pdf banking statements and related documents post-"resignation" is nothing short of infuriating. Trustees resorted to practically begging and pleading for basic information—honestly, it’s customer service at its worst. Even when a new managing agency stepped in, attempts to acquire essential documents were met with outright ignorance. Property Management Ignite's blatant disregard for our requests has not only soured our experience but has thrown unnecessary obstacles in the path of our new managing agents. To say that Property Management Ignite cares only about taking our money is a colossal understatement—they've mastered the art of negligence and inefficiency. Consider this a warning to others: steer clear of Property Management Ignite unless you enjoy frustration on an epic scale. Our endless headaches serve as a cautionary tale.