Pathetic Service

I have been trying to view a property for 4 days now. <br> I called Margareth to organise a viewing and she told me she would get back to me. I received no reply, since then I SMS and / or phoned her every day to try organise the viewing. Each time I was told that she cannot contact the tenant. Now if the estate agent cannot contact the tenant for 4 days then there is definitely something wrong. I also never received a reply to any of the SMS's I sent her.<br> <br> To crown it all off I called Property Shop to complain and was told I have to complain directly to Margareth. So how will anything change if I complain to the person who I am complaining about. When I explained my complaint to her she treated my like a child, pathetic. She will receive no reprimand and continue with her terrible service. I do not understand that logic. <br> <br> I am very disappointing with the service I received I thought the whole point of an estate agent was to simplify the rental process instead I've decided not to even consider this apartment which was a firm favourite because the rental agent was horrible. I hope that the owner is aware that they have lost out on a possible rental because they chose Property Shop.