Complaint Regarding Unprofessional and ******* Debt Collection Conduct

I would like to report the conduct of a person named Peter, who contacted me claiming that my account had been handed over to Prosperious and that I needed to make payment arrangements. I asked him which organisation he was calling from and requested their physical address, as there are many ****s and I prefer to verify information in person.

Peter responded rudely, told me that I was wasting his time, and ended the call. Later, he called again and, without even greeting me, immediately threatened that he would garnish my salary from my employer. my ref no. 4443/003164499

I do not believe this is the correct way to treat someone who has an outstanding debt. Prosperious should follow proper collection procedures according to the National Credit Act (NCA). I have not received any proper legal documentation or court order regarding a garnishment, yet I am being threatened.

I am now in the process of taking this matter to the National Credit Regulator (NCR) and the Council for Debt Collectors.