MK
Maria K
Active since Jul 2023
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Refund of 2000 Pending Beyond Promised Timeline
On 29 January 2026, I requested a refund of 2000 and was informed that it would be processed within 5 to 10 working days. On 04 February 2026, I followed up to ask about the progress of my refund. Today, instead of receiving a proper update, I was given excuses, and it now seems that they do not want to process the refund. I urgently need the refund to be completed immediately.
168 replies
4 months ago
Failure to Resolve Complaint and Refund Premiums Deducted After Death Pol no. AL854777X7
I logged a complaint during the month of November, and AVBOB promised that the matter would be resolved before 9 December. However, up to today, nothing has been resolved. My issue is that AVBOB has refused to refund the money for a deceased person whose claim was submitted in September last year. Despite the claim, AVBOB continued to deduct premiums from my Persal account up to today. When I contacted them to stop the deductions, they eventually stopped, but they are still refusing to refund all the premiums that were deducted after the death. I am requesting that AVBOB refund all the premiums that were incorrectly deducted from my Persal account.
53 replies
5 months ago
premium Deductions After Member’s Death
In 2023, one of my members passed away and I submitted a claim. When I reviewed my policies, I discovered that the premium for that member had not been cancelled after their death. I was forced to submit the claim, but now I am being told that I have a premium debt and that they cannot refund me. I want my money refunded. I cannot claim for a deceased member, yet they continue to deduct premiums and are refusing to reimburse me. 78110550402083
53 replies
5 months ago
Complaint Regarding Unprofessional and ******* Debt Collection Conduct
I would like to report the conduct of a person named Peter, who contacted me claiming that my account had been handed over to Prosperious and that I needed to make payment arrangements. I asked him which organisation he was calling from and requested their physical address, as there are many ****s and I prefer to verify information in person. Peter responded rudely, told me that I was wasting his time, and ended the call. Later, he called again and, without even greeting me, immediately threatened that he would garnish my salary from my employer. my ref no. 4443/003164499 I do not believe this is the correct way to treat someone who has an outstanding debt. Prosperious should follow proper collection procedures according to the National Credit Act (NCA). I have not received any proper legal documentation or court order regarding a garnishment, yet I am being threatened. I am now in the process of taking this matter to the National Credit Regulator (NCR) and the Council for Debt Collectors.
0 replies
7 months ago
Complement for work done by the security officers
I am writing this as a compliment and to express my sincere appreciation for the outstanding service provided by the Fidelity Security team at Menlyn Mall. On Friday, the 5th September 2025 encountered a suspect who had previously ****** our cellphone. We immediately approached the Fidelity Security team for assistance while simultaneously contacting the SAPS. Although SAPS took a considerable amount of time to respond, the security team remained with us throughout the entire ordeal, staying patiently and supportively until midnight without hesitation or concern for their own comfort. Thanks to their commitment and professionalism, we were able to reach a resolution when SAPS eventually arrived. An agreement was made with the suspect, and our cellphone valued at R22,000 was successfully returned. I truly appreciate the dedication and excellent service demonstrated by the Fidelity Security team. Their actions made a significant difference, and I commend them for their loyalty and professionalism in ensuring the safety and security of the premises. Keep up the excellent work. Salute!
53 replies
7 months ago
Remove incorrect listing
I have been banking with FNB for many years and have always valued the relationship. Unfortunately, I am now experiencing serious issues that have caused me frustration and concern. Despite having settled my loan, I have been incorrectly listed with the NCR for an outstanding amount of approximately R7,000. This listing is preventing me from accessing credit, even though I do not owe FNB any money. I have contacted my private banker regarding this issue, but nothing has been resolved. At this point, I am struggling to understand the purpose of having a private banker when my concerns are not being addressed. I respectfully request that FNB urgently update its records and correct the information provided to the NCR. Please ensure that my name is cleared and the listing is removed as soon as possible. I would appreciate a written confirmation once the correction has been made.
53 replies
26 months ago
Unnecessary charges
Am so frustrated about MTN acc number BA112698830 cellphone number 0733489722. I was having a cell contract with them and it was full paid after a certain period they called me and demand the money while the account was paid in full. I tried to explain and asked questions regarding the amount they are demanding and they are failing to provide me with full details and the supportive documents they are referring to. Currently am listed am no longer having access for any credit, am humbly request the MTN to review my account and clear me as a matter of urgently.
0 replies
33 months ago
matter not resolved
I lodged a complain last month. regarding the prescription of my account until today matter not yet resolved. They also keep calling me offering me 80% discount how can i pay while my account is prescribed
120 replies
34 months ago
life sentence from credit list
I have 2 Loans with the finchoice. i failed to pay back some of the amount from that 2 loans. my problem is that now is almost more than 5 years without interrupted. now they contacted me asking me to pay back the money my problem is that why Finchoice is not complying with the Prescription Act, 68 of 1969. I request you to remove me with immediate effect from the listing as per my rights outlined from Prescription Act.
60 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)