Bad service from clicks manager

I’m really don’t happy with the treatment I got at clicks toddy I’m so angry after standing 10min on side as a tenant waiting to be assisted the lady with dreads I don’t know her name comes to me and tells me that the is no que for tenants after 3 and I didn’t know so I ask her can I please pay next time I’ll stand in que since you told me she says no go to the line and funny because last week the cashiers assisted me and they never told me that it was my first time hearing that and why close the que at 3 which shop closes at 3 at the centre I even told her I’m on tea please assist me next time I know what to do but she refused I’m so angry and and disappointing with them and wants funny is that the was a clicks employee from other branch in front of me they assisted him and refused when I asked because I didn’t know