Michanics the worst company ever

Michanics are worst company that I ever come across with. My sister's car got breakdown on the 19 December 2023 and on the 20th we got Michanics via Google and we contacted them. They sent technician who tried to diagnosed the car but he couldn't because the car was not responding to diagnostic machine and and he told us the only is to take the computer box for testing and he sent report to the company then they sent us quotation then we agreed on it and payed when we make follow of when are they going to collect computer box for testing they said the company that do testing for them is closed and will open on the 3rd January 2024 then we said they must refund us then they said they will check other companies and later they sent technician on the 21st December to come and take it out. On the 22nd December 2023, we checked their progress and that's when they started to ignore our call until the 3rd January 2023. Even today we are still waiting for computer box to return they are taking us for granted this people. We spoke to the likes of Vee, Thabiso and others. This people they are running business like mi****ouses they will never contact you as to what is happening and when you call them all they will tell you is lies after lies. Yesterday they sent us a picture of computer box assuring us that today technician will be here but as I'm writing this review now they are not answering and technician is nowhere. The computer box is for Ford Fiesta.