PA
PT Air conditioning
Unclaimed Business
PA
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCR
Christine R
1 reviews | Active since Jan 2020
28 Feb 2017, 20:44
Unreliable
<p>Two weeks in advance, I booked with PT air conditioning in Durbanville, Cape Town to have my 3 air con units serviced. I had the first booking for the day, being at 09h00 and I had my next appointment set for 11h00, giving it 2 hours. At 09h25 I called them and was told the technicians had just come out of a meeting and were on there way. It is a 10 minute drive to my house. 45 minutes later, at 10h10 I called again and was told they are on the way. I then told the receptionist to cancel. Being the first booking for the day there was no reason to be late and I also did not appreciate the brushoff that they were in a meeting. They could have just picked up the phone and told me. The worst however was that I sms'd the owner, Piet Theron and asked him for his email address as I wanted to give him feedback on what happened. He did not bother to respond and its already 5 days. I live in a complex in Durbanville and have referred a number of people to them as they were good until now. That is the last of it, especially when the owner of a company feels his customers are not worth holding onto. Goodbye to them.</p>
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Christine R
1 reviews | Active since Jan 2020
28 Feb 2017, 20:44
Unreliable
<p>Two weeks in advance, I booked with PT air conditioning in Durbanville, Cape Town to have my 3 air con units serviced. I had the first booking for the day, being at 09h00 and I had my next appointment set for 11h00, giving it 2 hours. At 09h25 I called them and was told the technicians had just come out of a meeting and were on there way. It is a 10 minute drive to my house. 45 minutes later, at 10h10 I called again and was told they are on the way. I then told the receptionist to cancel. Being the first booking for the day there was no reason to be late and I also did not appreciate the brushoff that they were in a meeting. They could have just picked up the phone and told me. The worst however was that I sms'd the owner, Piet Theron and asked him for his email address as I wanted to give him feedback on what happened. He did not bother to respond and its already 5 days. I live in a complex in Durbanville and have referred a number of people to them as they were good until now. That is the last of it, especially when the owner of a company feels his customers are not worth holding onto. Goodbye to them.</p>
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