PM
Publicis Machine
Unclaimed Business
PM
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Joanne S
1 reviews | Active since Jan 2020
5 May 2016, 04:22
Worst service ever received - Publicis Machine
We bought a fridge through Samsung - the promotion included a voucher towards a holiday at a Protea Hotel in South Africa. We started applying for this FREE hotel stay in February - spoken to Craig and Andy and STILL nothing has happened. The voucher expires in September 2016 and we are losing hope. This has been by far the worst experience I've ever had - stressful and extremely upsetting, hours spent in total on the phone, numerous emails - and STILL NOTHING!! I am beyond unhappy about this whole experience. A reward when buying a product shouldn't be this difficult to get.
Helpful (0)
|Replies (0)JS
Joanne S
1 reviews | Active since Jan 2020
5 May 2016, 04:22
Worst service ever received - Publicis Machine
We bought a fridge through Samsung - the promotion included a voucher towards a holiday at a Protea Hotel in South Africa. We started applying for this FREE hotel stay in February - spoken to Craig and Andy and STILL nothing has happened. The voucher expires in September 2016 and we are losing hope. This has been by far the worst experience I've ever had - stressful and extremely upsetting, hours spent in total on the phone, numerous emails - and STILL NOTHING!! I am beyond unhappy about this whole experience. A reward when buying a product shouldn't be this difficult to get.
0
Replies (0)RB
Richard B
1 reviews | Active since Jan 2020
4 Jan 2016, 11:57
Publicis Machine Service Absolute Joke
This company is unprofessional and dishonest and I am absolutely disgusted by the service. I was promised a voucher and told on the 9th of December after speaking to a lady from Publicis Machine that a voucher code would be SMS to my phone in 7 working days. I waited patiently for about 10 days before calling in again. <br> <br> This time I spoke to a man from Publicis Machine who told me the voucher had been issued but will take 14 working days. Well the 7days have passed and the 14days have passed so which is it Publicis Machine 7days 14days 16days or maybe I will be lucky to evenly receive my voucher by 2017.<br> <br> The worst thing that any company can do to a customer is lie to them just pathetic apathetic dishonest service.<br>
Helpful (0)
|Replies (0)RB
Richard B
1 reviews | Active since Jan 2020
4 Jan 2016, 11:57
Publicis Machine Service Absolute Joke
This company is unprofessional and dishonest and I am absolutely disgusted by the service. I was promised a voucher and told on the 9th of December after speaking to a lady from Publicis Machine that a voucher code would be SMS to my phone in 7 working days. I waited patiently for about 10 days before calling in again. <br> <br> This time I spoke to a man from Publicis Machine who told me the voucher had been issued but will take 14 working days. Well the 7days have passed and the 14days have passed so which is it Publicis Machine 7days 14days 16days or maybe I will be lucky to evenly receive my voucher by 2017.<br> <br> The worst thing that any company can do to a customer is lie to them just pathetic apathetic dishonest service.<br>
0
Replies (0)