RB
Richard B
Active since May 2011
12
Reviews
0
Industries
Reviews
12 reviews114 months ago
Absa business registration absolutely pathetic
<p>I have been struggling for over a two weeks to get a bank account setup for my new business. The process is similar to dealing with Home Affairs. You first need to make an appointment I was told I could only get an appointment in 30 days’ time as no staff are available to assist. Now if you don’t have a business bank account then you simply can’t trade and Absa don’t give an f about that. This banks attitude is we don’t care take a number and wait in line.</p> <p>I was then told I could register online it is quick and easy. What a load of bill it was anything, but easy and quick. My first attempt the website did not even work in any of the web browsers except for Firefox and then my registration was not even captured. On my second attempt the site was down. On my third and final attempt I finally registered all my details only to struggle with the process of emailing the documents as I kept getting a reply email that the emails are failing because the files are too large. I checked the files and upload restrictions on the file size and they were within the 8mb file size restriction. I eventually got the emails through after multiple attempts.</p> <p>It has now been a week and I still cannot trade because Absa is taking their sweet time about getting back to me.</p> <p>I phoned Absa today to find out why I am still waiting and I was told they have a system problem which has created a back log.</p> <p>This is really no excuse for such a large Bank institution with a large compliment of man power.</p> <p>This bank does not give an f about you or your business and I would not recommend Absa to anybody after this.</p>
56 replies
123 months ago
ORMS Direct Cape Town Bad Service with Attitude
We recently purchases over R20. 0000.00 stock from ORMS in Cape Town. We purchased some filming lights and Rode Filmmaker kit.<br> We used the new kit for a filming shoot in JHB but found that the Rode Filmmaker kit was recording sound very poorly and so we customised another device to record the sound which made post production editing tedious time consuming and the project less profitable for us. We went back to ORMS a few days later when we returned to Cape Town to try exchanged the unit.<br> My staff member was dealt with by a very rude and cheeky gentleman if you can call him that by the name of Justin. Justin found that the lapel microphone was not the correct microphone unit for the Rode Filmmaker kit which had caused the poor sound quality. We were accused of replacing the original microphone with one of our own. We however did not do so and this would imply that ORMS sold us used stock as new as it is clear that we received stock that was already used and tampered with.<br> I am really disappointed with ORMS attitude and advise other ORMS customers to check their stock in the store before leaving so they don't have the displeasure of receiving poor service with attitude from Justin.
0 replies
124 months ago
HTC RUBBISH SUPPORT
I recently purchased a new Citroen C1 Airscape and was told it supports Mirror Link but unfortunately I was disappointed to find out it only supports specific HTC M8 versions. I contacted HTC and was put in contact with Rodrigo who said he would try and see what he could do. I was patient and understanding that this could be a lengthy process but a few months later I contacted Rodrigo and he informed me that he has left the company. He said that Johannes replaced him and he would ask him to contact me.<br> Well Johannes never contacted me. I commented on the HTC car app but also never got a response. One year on I cannot use the over exaggerated Mirror Link capability because my phone is incompatible with head unit. I paid R8000 for my M8 but the glass is only half full and the support from HTC has been disgusting.<br> HTC has marketed its phones as Mirror Link capable but this is absolute rubbish. HTC Mirror Link is nowhere near ready for prime time.<br> I also commented on the HTC Face Book page on availability of HTC accessories and was promised this was being addresses. One year I am still importing HTC accessories.<br> My contact is up for renewal in March and it will be anything but an HTC.
0 replies
125 months ago
Publicis Machine Service Absolute Joke
This company is unprofessional and dishonest and I am absolutely disgusted by the service. I was promised a voucher and told on the 9th of December after speaking to a lady from Publicis Machine that a voucher code would be SMS to my phone in 7 working days. I waited patiently for about 10 days before calling in again. <br> <br> This time I spoke to a man from Publicis Machine who told me the voucher had been issued but will take 14 working days. Well the 7days have passed and the 14days have passed so which is it Publicis Machine 7days 14days 16days or maybe I will be lucky to evenly receive my voucher by 2017.<br> <br> The worst thing that any company can do to a customer is lie to them just pathetic apathetic dishonest service.<br>
0 replies
127 months ago
Telkom phoneline internet unusable 4 fault reports
<br> We have had intermittent problems with our internet for four weeks and now going onto the fifth week and no phone line for a week. The internet and phone line has been restored but volume on the line is so soft and bad that it is basically unusable and the internet is one and a half meg even though the line is a 4meg line. I have no idea how we are suppose run our company under these conditions but it is very clear that there is something very wrong here. This product that we are paying for every month is of no befit to us as our phone line is completely useless now and so is the internet.<br>
75 replies
128 months ago
Telkom internet intermittnet 3 weeks, no dial tone
We have now been without functional internet for about four weeks. Telkom has told us that our line can only handle 4meg and we are lucky if we even get half of that and our business is 90% dependent on the internet. <br> The first two weeks we had intermittent internet and on the third week we had virtually not internet. The fourth week Telkom has given us unusable internet and no dial tone on the phone. <br> We have now submitted about four faults with Telkom and more than five Technicians have come and gone with no satisfactory conclusion.<br> The damaged done to our company is in the thousands and still Telkom treats this issues with no desperation.<br> Telkom has now become an obstacle and a liability to the business world.<br>
75 replies
128 months ago
Stream Line Best Service Ever
I recently discovered some damage to my car but was fortunate enough to have a repair plan with Stream line. I phoned them and they made a booking to send a mobile repair unit out to my work premises to repair the damage to my car. The process from start to finish was very professional efficient and the work done on my car is of the highest standard. The whole experience was friendly no fuss no mess and left me very impressed.<br> <br> Thank you to the employees of Stream Line Tina Mario and Patrick for you friendly outstanding support and service.<br> The car now looks like it was never damaged to begin with thank guys very happy and impressed.<br>
0 replies
128 months ago
Telkom Cable damage no urgency to repair it.
Our internet connection has been intermittent up and down all day since the<br> 05/10/2015 which we thought nothing of as the 4meg internet connect has<br> always been bad and normally on a good day we would get about 1meg. On the<br> 07/10/2015 the internet became unusable with so on Thursday morning the<br> 08/10/2015 I called Telkom service centre four times and on the last call a<br> fault report was opened.<br> <br> We did not expect anything to happen on Friday but on Saturday a technician<br> came out to check the main cable in the manhole as another business in the<br> same building was also experiencing an intermittent internet connection. The<br> technician determined that there is an issue with the main cable and said he<br> would file a report and request a cable team to come out on Monday.<br> <br> It is not Monday 12:00 and Telkom is nowhere to be seen. 90% of our business<br> is done on the internet and if this issue is not resolved by tomorrow then<br> Telkom can expect a claim for damage to our business.<br> <br> One would think that when a cable is damaged Telkom would make it a priority<br> to address and resolve the issue immediately.
75 replies
128 months ago
Thank you Citroen you rock
I recently bought a Citroen C1 Airscape and I have to say wow what a car, Citroen really got it right with this awesome car. <br> <br> I have had the car for about four months but during this time I have been unable to use the mirror link function as it is still a very new technology and the heads unit software is not automatically compatible with every smartphone. This unfortunate situation was only discovered after purchasing the car and I was really disappointed as I needed SAT NAV which was only possible through the mirror link option which was not compatible with my phone.<br> <br> Citroen has kindly offered me a voucher to purchase a SAT NAV GPS unit so I would like to say thank you very much to Citroen and the following employees of Citroen Perla Evrard Adrien Couveinhes and Bhekie Hlongwane.<br>
0 replies
129 months ago
@Home call centre put phone down on me
I applied for an account at @home and a week after applying I received an sms to phone @home to assist in the application process. The call volumes where high so I had to wait about 8 minutes before my call got answered by David. David requested my ID number which I was about to give him when he put the phone down on me. <br> <br> Annoyed and heated I phoned again and this time was assisted by a lady and I was informed by her that I would receive a sms on the outcome of my application for the account.It was only 2 minutes after the call had ended that I received a sms to inform me that I was declined. My credit record is flawless as I was recently granted a R250 000 loan from Wetbank for a new car so I was surprised to be notified that I was declined.<br> <br> I have to say that I was annoyed and thought it was very unprofessional that a reason was not given. I will certainly not be doing any shopping in your store today or in the future.<br>
75 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (66.66666666666667%)
1 Star
1 (8.333333333333334%)