NO Parcel No Customer Service

WORST ONLINE SERVICE EVER!!!!! Please save yourself time and money and NEVER order something with puma online.

I orderd a Jersey on sunday 23 April 2023 The Courier guy called me on wednesday the 26th to deliver my parcel IN JHB!! My adress clearly states NORTHERN CAPE IN CAPITAL LETTERS!!!! I tried calling Puma's customer care the whole day without any luck, cause guess what, nobody answers the phone for the whole day. I send multiple emails aswell. On Friday I get a call from a courier, in POLOKWANE!!! Again my adress is northern cape. Its now sunday, my parcel status says its been deliverd without any parcel. I got ahold of an Call center Agent who said she would call me back on friday. So NO CUSTOMER SERVICE NO PARCEL AND NO MONEY WITH NO ANSWER. THANKS SO MUCH PUMA