Who needs BS artists?

I suggest you steer clear of this mendacious lot. They will unabashedly tell stories to get your business, and when you catch them out and confront them, they won't acknowledge their underhandedness, let alone attempt to make up for it.

I ordered a spare part because I was assured with great conviction and cer*****y that it had already been ordered and was on its way to BW as we spoke, so that I could have it ASAP. Four days later, they email me to say that I have to pay up front before they can order the part. ***?

Then they try and make it look like I'm to blame because I was supposedly unsure about which part I wanted, when all along I pointed out the correct part to them as listed on their own website on two distinct occasions!

When I challenged them on their business/customer practices--yes, that would be you, Damon and Kerry--they suddenly fell curiously silent.

And in case anyone thinks I'm making stuff up, I have a documented trail of corroborating emails--not that I expect them to care one way or the other, given the treatment received thus far.

Great bit of accountability, competence, and integrity, guys. Truly inspiring.