Unhappy parent of learner

The institution and it's tutors are totally unreliable. The tutots forever have network issues and can't stick to schedule dates for lessons. No communication when there are any issues from the tutor unless of the learners makes contact. I've paid in full every month and on numerous occasions my daughter was not informed about lessons. I remained understanding until today 13 Nove 2025 when it became clear the administrator and the tutor ignored me when I continued asking about lesson dates. When I call the administrator she informed me the tutor said his done with grade 10 lessons. My daughter has been practicing math's and physics on her own exam.

I won't recommend their services to anyone. Everyone wants to do business but not everyone can deliver a service.