Bad treatment from them as I am a tenant

I moved into Q Living on March 20th after paying a deposit on the 1st to secure the unit. From the beginning, the experience was problematic, they refused to allow me to view the actual apartment I would be renting, instead manipulating me into viewing a better unit.

Since moving in, I have faced constant harassment every month. Unnecessary and unexplained costs are regularly added to my rent. I’ve been threatened with my Wi-Fi, water, or electricity being deactivated, and even with eviction, if I don’t comply with their demands.

Before moving in, I clearly explained that I am paid on the 15th of each month and requested that my rent be arranged accordingly they agreed for like a month the next month they started again. Despite this, I am harassed from the 1st of every month as though I am late, even though I was transparent about my situation from the start.

The environment is also disruptive children make noise and play near my door, disturbing my child’s studies. Instead of addressing these concerns, management has now added an additional R500 to my rent, bringing it from R7,500 to R8,000 without proper justification.

At this point, I feel exploited and exhausted. The lack of professionalism, transparency, and consideration from Q Living makes this place extremely difficult to recommend to anyone.