No goods, no refund more than 6 months after purchase.

Paid for goods to the value of R3786 on 2021/03/20. I still have not received any goods or a refund. I have sent countless emails, phone calls, text messages and even lodged a complaint at consumer protection that was dismissed due to the company not engaging. Multiple promises of goods being sent were lies. Last update was a promise of a refund on 2021/09/22 that also led to nothing. I can do nothing legal wise due to the cost involved. This is criminal.