Quench protecting fraudsters

My Credit Card was fraudulently used to purchase items on the Quench application to be delivered to a taxi rank. This occurred on three separate occasions. I can only assume that the name of the account holder who made the order did not match the name on the credit card. In addition the credit card was a Barclay Card from the UK, making the order to be delivered to a taxi rank even more suspicious. Quench will not provide me with the name or details of the order that was made on my credit card, and are insisting upon a subpoena from the Police. Per discussion with SAPS, they do not have the resources at the time to pursue this. Please do not support businesses that protect fraudsters and do not have adequate risk control procedures in place.